General and project support
Email Altaris
Get help with a project, website-care request, invoice, or account question.
Email support
Customer help
Customer Support
Contact Altaris about a project, manage a website-care subscription, or review the policies that apply to your purchase.
Subscriptions and invoices
Manage billing
Update a payment method, view invoices, or schedule a subscription cancellation.
Open billing portalBilling questions
Refunds and cancellations
Review cancellation timing, refund eligibility, billing-error handling, and what happens when service ends.
Read the policyCustomer policies
Terms and privacy
Review service responsibilities, website-care terms, and how Altaris handles personal information.
Before emailing
Send your request from your billing or authorized business email when possible. Include the website or project name and any relevant invoice or subscription reference. Do not email full card numbers, passwords, bank credentials, or identity documents.
Customer support email: support@altarisenterprises.com